无法打开,只要一启动变出现意外退出,
打开
~/Library/Containers/QReader.MarginStudyMac/Data/Library/Preferences
~/Library/Containers/QReader.MarginStudyMac/Data/Library/SyncedPreferences
这两个目录下,
删掉“QReader.MarginStudyMac.plist”这个文件。App应该能启动起来
这两个文件都删掉了,还是显示刚才的问题,意外退出,打不开
断开网能进吗?重启下mac呢?将此信息发给我们吧,看看什么问题,您也可以尝试卸载app后重新安装,不会清除数据的
一开始APP也卸载后重新安装了,断网的情况下也尝试了还是打不开
能发一下文字版的吗,就是复制粘贴一下
Process: MarginNote 3 [1021]
Path: /Applications/MarginNote 3.app/Contents/MacOS/MarginNote 3
Identifier: QReader.MarginStudyMac
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: MarginNote 3 [1021]
User ID: 501
Date/Time: 2020-05-08 10:04:12.187 +0800
OS Version: Mac OS X 10.13.6 (17G12034)
Report Version: 12
Anonymous UUID: E5C50CFB-9361-4D00-6ABA-D51236A5E53A
Time Awake Since Boot: 1400 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace CODESIGNING, Code 0x1
kernel messages:
VM Regions Near 0 (cr2):
–>
__TEXT 000000010379a000-0000000104a57000 [ 18.7M] r-x/rwx SM=COW Q [(null)]
Thread 0 Crashed:
0 ??? 0x0000000111f0b19c _dyld_start + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffeec465bd0
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000111f0b19c rfl: 0x0000000000000200 cr2: 0x0000000000000000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 0
Binary Images:
0x10379a000 - 0x104a566c7 +??? (0) <0A4A08A4-8E07-35DC-BC39-639F2851C416> (null)
0x111f0a000 - 0x111f54adf +??? (551.5) (null)
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1795
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=27.5M resident=0K(0%) swapped_out_or_unallocated=27.5M(100%)
Writable regions: Total=8748K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8748K(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 2
Stack 8192K 2
__DATA 3364K 5
__LINKEDIT 8660K 3
__TEXT 19.0M 3
shared memory 8K 3
=========== ======= =======
TOTAL 94.8M 12
Model: MacBookAir7,2, BootROM 193.0.0.0.0, 2 processors, Intel Core i5, 1.8 GHz, 8 GB, SMC 2.27f2
Graphics: Intel HD Graphics 6000, Intel HD Graphics 6000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E424C54424C41522D4E5444
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E424C54424C41522D4E5444
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.77.37.33.1a1)
Bluetooth: Version 6.0.7f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0128G, 121.33 GB
USB Device: USB 3.0 Bus
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 27.2
又试了一次,重新下载后可以打开了,但是之前的部分笔记丢失了,请问可以怎么补救呢?
你是全部删除了吗?iCloud有吗?
没有手动删除,就是在卸载的时候可能给清理了,iCloud没有
Users/你的用户名/Library/Containers/QReader.MarginStudyMac/Data/Library/Application Support/QReader.MarginNoteMac里的这四个文档及文件夹:
嗯嗯,然后呢?
这些是你的笔记,你看看有多大?将它移入现在的MarginNote位置呢?
不是的,那就是正常的位置,你的笔记从这里看是不是少了呢?
今天手贱升级11系统,也遇见这个问题了,你们处理完成了吗
Hello
您好,请参考以上方法呢~
Kind Regards,
MarginNote-Relight
Support Team