How can I solve this problem ?

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1

This problem happen when I backup notebook to other device > add some stuff on it > then back it again and merge it with the one on this device …

How can I solve it ?

2

Hello

您好，请您先查看下是否文档与笔记本已开启iCloud同步（已开启的会在下方显示一朵☁️）；之后在主界面左下角的更多中选择iCloud，进入同步界面，看下是否有错误，如果有错误可以尝试关闭对应iCloud开关，30秒后再试；如果显示正在下载，那么还请您耐心等待：确保连接通畅的WI-FI，DNS设为114，保持在iCloud同步界面，以确保设备常亮，接通电源充电器；您也可以尝试重启下设备或还原下网络设置，同步功能我们在优化中，预计3.7~3.8会逐步改进，另外接力（handoff）功能可以实现传输，隔空投送（airdrop）也可以试下～

Kind Regards,
MarginNote-Heng
Support Team

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3

Handoff function is not transferring the annotations it just transfer the notebook as blank document… waiting the next update … thank you

4

Hello

Perhaps the data attributes have been changed due to the merge operation. It is not yet known. You can transfer the old excerpts to the newly-appearing directory, and then the new ones will prevail.

Kind Regards,
MarginNote-Heng
Support Team